--- title: "How we work" description: "We build the automation, FlowRunner runs it, and we keep it running. A fixed price, live in about three weeks, about three hours of your team's time." url: https://midnightflow.ai/how-it-works date_modified: 2026-10-27T15:15:30-07:00 --- # We build it. FlowRunner runs it. We keep it running. Tell us the work that keeps slipping: customers waiting for a reply, or paperwork waiting to be checked and typed in. We build the automation on FlowRunner, test it on your real data, and have it live in about three weeks, for a price fixed before we start. Then we keep it running for you. Price Fixed up front Live in About 3 weeks Your team's time About 3 hours After launch We keep it running [Book a call](https://calendly.com/flowrunner/30min?utm_source=midnightflow.ai&utm_medium=site&utm_campaign=general&utm_content=how-we-work-hero) [Take the fit check](https://midnightflow.ai/fit-check) ## You spend about three hours. We do the rest. ### Your part About 3 hours - 30 min A call about the work that keeps slipping. - 15 min Logins to your inbox, calendar, and software. - 1 hour Your rules, your wording, and the calls only you make. - 1 hour Review the test run and say go. ### Our part Everything else - Design the automation for your business. - Set up your FlowRunner and AI accounts. - Connect your inbox, calendar, phone, and software. - Write every message in your voice. - Test it on your real past data until it is right. - Train your team, and watch it closely the first weeks. ## Live in about three weeks. 1. Day 1 ### A 30-minute call We learn how the work happens today and confirm the fixed price and start date. Your time: 30 min 2. Week 1 ### We build and connect Built on FlowRunner and connected to the tools you already use. Your time: 1 hr 15 min 3. Week 2 ### We test on your real data It runs on your past inquiries. We fix anything that is off before you see it. Your time: none 4. Week 3 ### You approve, it goes live You watch the test run and say go. We show your team what it does. Your time: 1 hour 5. After launch ### We keep it running On the care plan, we monitor it, fix it, and make your changes. Your time: none ## We build FlowRunner. Nobody knows it better. When your project needs something new, we can add it to the platform itself. And every project makes the next one faster: a build that takes 40 hours the first time takes about 10 for the next business like yours. | Compare | Midnight Flow | Doing it yourself | A freelancer or agency | | --- | --- | --- | --- | | Fixed price before any work starts | Yes | Your own time | Often hourly | | Live in about three weeks | Yes | When you find the time | Varies | | Looked after for you once it is live | Care plan | You do it | Varies | | Asks you before money or calendar decisions | Built in | If you build it | Varies | | Tested on your real data before launch | Yes | Up to you | Varies | | Built by the team that makes the platform | Yes | No | No | | Keeps running if you stop working together | Yes | Yes | Often not | ## Results from automations we built. - [25% to 75% of inquiries booked, at a DFW plumbing company](https://midnightflow.ai/portfolio/automate-plumber-service-calls) - [95% faster lab results processing, every result approved by staff](https://midnightflow.ai/portfolio/lab-results-processing-automation) - [80% less time on email intake at a medical transportation provider](https://midnightflow.ai/portfolio/email-intake-automation) - [$90K a year recovered in unused software seats at a manufacturer](https://midnightflow.ai/portfolio/how-a-1000-person-manufacturer-recovered-90k-in-wasted-saas-spend) [Read every case study](https://midnightflow.ai/portfolio) ## Frequently asked questions ### Why not just do it myself on FlowRunner? You can, and [FlowRunner](https://flowrunner.ai) has a free plan to start. Most owners hire us because they want it live in three weeks without learning a new tool, and tested on their own data by the team that builds FlowRunner. If you want to change it yourself later, everything we built is open to you. ### How much of my team's time does it take? About three hours in total: a 30-minute call, 15 minutes of logins, an hour on your rules and wording, and an hour to review the test run. ### Do we have to maintain it? No. On the care plan, we monitor it, fix it, and make your changes, so your team does nothing. If you would rather run it yourselves, we hand it over and you can call on us when you need to. ### What happens if something breaks? On the care plan, we monitor it and fix it. Without the care plan, you can fix it yourself in FlowRunner, or pay for a single change at a fixed price. ### What happens if we stop working together? Nothing stops. It lives in a FlowRunner account in your business's name, so it never depends on us, and we hand everything over to you or whoever you choose. ### Do you work remotely? Yes. Everything happens over video calls and shared screens, wherever you are. ### What else will I pay for besides your fee? Two extras apply to every package. Your FlowRunner subscription is billed monthly by FlowRunner, and your AI model usage is billed by your AI provider. We set both accounts up as part of the build. See [FlowRunner pricing](https://flowrunner.ai/pricing). ## See it run for your business Pick your industry to watch the automation work, step by step. ### [Freight brokers](https://midnightflow.ai/for/freight-brokers?demo=1) Every carrier invoice checked before you pay it. Try the live demo ### [General contractors](https://midnightflow.ai/for/general-contractors?demo=1) Every sub's insurance checked before they set foot on site. Try the live demo ### [Healthcare intake teams](https://midnightflow.ai/for/healthcare-intake?demo=1) Every referral read, checked, and ready to approve in minutes. Try the live demo ### [Home-services contractors](https://midnightflow.ai/for/home-services?demo=1) Every missed call and web lead answered in a minute. Try the live demo ### [Vacation rental managers](https://midnightflow.ai/for/vacation-rental-managers?demo=1) Every homeowner answered in minutes, with a projection you approve. Try the live demo ### [Wedding and event venues](https://midnightflow.ai/for/wedding-venues?demo=1) Every inquiry answered in minutes, even at 9:47 p.m. Try the live demo ### [Wholesale distributors](https://midnightflow.ai/for/wholesale-distributors?demo=1) Every purchase order entered and price-checked before it ships. Try the live demo ### [Wineries](https://midnightflow.ai/for/wineries?demo=1) Declined club cards recovered the day they fail. Try the live demo ### [Something else](https://midnightflow.ai/packages/custom) A process we do not list yet, scoped after one call, at a fixed price. See how it works Rather talk it through first? [Book a call](https://calendly.com/flowrunner/30min?utm_source=midnightflow.ai&utm_medium=site&utm_campaign=general&utm_content=how-it-works) [Take the fit check](https://midnightflow.ai/fit-check) --- Markdown version of https://midnightflow.ai/how-it-works. Site index: https://midnightflow.ai/llms.txt