Midnight Flow
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Wineries

Declined club cards recovered the day they fail.

After each club run, every member whose card declined gets a personal text and email with a link to update it, the charge is retried once they do, and your top members go to your club manager for a call.

One-time build
From $4,000
Live in
3 weeks
Your time
About 3.5 hours
After launch
We keep it running
Runs on FlowRunner
$45/month*
Book a call See what you get

* FlowRunner pricing varies with the volume of calls and messages.

See it in action, step by step

What you get

  • Every decline picked up

    After each club run, declined cards are pulled from Commerce7 automatically.

  • A personal text and email

    Signed by your club manager, with a secure link to update the card.

  • Reminders on your schedule

    On the days you choose, stopped the moment the card is updated.

  • Charges retried

    Once the card is updated, the order is charged again and the member thanked.

  • Top members go to you

    Long-time and top-tier members are routed to your club manager for a call.

  • Dollars recovered, in one report

    After each run, the declines, the cards updated, the money recovered, and who still needs a call.

  • Kept running for you

    On the care plan, we monitor it, fix it, and make your changes. Your team does nothing.

  • Tested before launch

    We run it on a past club run and walk your team through it.

How it runs

One real example, start to finish.

  • Runs on its own
  • A person on your team decides

  1. Club run charged

    The fall club run charges every member. Some cards decline.

  2. Top members first

    A person decidesYour best members go to your club manager before anything is sent.

  3. Personal text sent

    Everyone else gets a personal text and email with a secure link.

  4. Charge retried

    As each card is updated, the charge is retried and the member is thanked.

  5. Reminders and requests

    A person decidesReminders go out on your schedule. Pause or cancel requests go to your club manager.

  6. Run report

    On day ten, you see what was recovered and who still needs a call.

What changes for your team

Your club manager stops spending the two weeks after every shipment calling down a list of declines.

They make the calls that matter, to the members worth a personal touch, and the rest is handled the same morning. You see what each run recovered in one report instead of guessing.

You stay in charge.

The routine runs on its own. At these moments it stops, asks a person, and waits for the answer.

  • A top-tier or long-standing member's card declines.

    Text to the club manager, who replies CALL to call them personally or SEND for the standard text

  • A member replies asking to pause or cancel their membership.

    Text to the club manager with the member's message

  • A card is still declined after the last reminder.

    Added to the call list in the run report

You set the rules, and can change them any time

  • The text and email wording, signed by your club manager.
  • How many reminders go out and on which days.
  • Which members go to your club manager instead of a reminder, by tier, tenure, or order size.
  • Who gets the call list and the run report.

Your part is small.

3.5 hours

of your team's time

3 weeks

to live

We build, connect, and testMidnight Flow
Commerce7 loginOwner or club manager, 15 min Week 1, day 1
Texting registrationOwner, 30 min Week 1, day 1
Accounts setup callOwner, 30 min Week 1, day 1
Reminder rulesClub manager, 1 hour Week 1, day 3
Test run reviewOwner or club manager, 1 hour Week 3, day 15

Project start

Monday, November 2

Going live

Monday, November 23

An estimate, if we start next Monday.

Want to start Monday, November 2?

Book a call
What can move the date
  • Business texting registration for the number we text from, which the carriers review on their own schedule.
  • Club tiers with different reminder schedules or wording.
  • Your team's time to review the test run and approve go-live.

Works with what you already use

  • Commerce7
  • Text messages
  • Gmail
  • Outlook
  • Google Sheets

Product names and logos are trademarks of their owners. Midnight Flow is not affiliated with or endorsed by them.

The details

Included

  • After each club run, every declined card picked up from Commerce7.
  • A personal text and email to each member, signed by your club manager, with a secure link to update the card.
  • Reminders on the days you choose, stopped the moment the card is updated.
  • The charge retried once the card is updated, and the member thanked.
  • Members above the tier or tenure you set sent to your club manager for a personal call instead of a reminder.
  • A report after each run with the declines, the cards updated, the dollars recovered, and who still needs a call.
  • A test run on a past club run before go-live, and a walkthrough for your team.

Not included

  • Club pricing, member benefits, and shipment contents, which always come from you.
  • Payment processing and card storage, which stay in Commerce7. The automation never sees full card numbers.
  • Club sign-ups, marketing, and events.
  • Club platforms other than Commerce7, which are quoted separately.
  • Your FlowRunner subscription and AI model usage, which are billed separately.
  • Ongoing changes after launch, which are covered by the care plan or priced per change.

After launch, we keep it running.

On our care plan

We monitor it, fix it, and make your changes, with a named contact. Your team does nothing.

$300 a month, unlimited changes, cancel any month

Or run it yourselves

We hand it over and train your team on what it does and what to do if something looks off.

Changes later: $75 an hour

It keeps running. Your automation lives in a FlowRunner account in your business's name, so it never depends on us, and we hand everything over to you or whoever you choose.

From $4,000

One-time build. Live in 3 weeks. We keep it running.

Our price covers the build: setup in your accounts, tuning on your own past data, and training your team. FlowRunner runs it from there. How we work

Extras that apply: your FlowRunner subscription, $45/month*, billed by FlowRunner, and your AI model usage, billed by your AI provider. Neither is included in our price. We set both accounts up for you. See FlowRunner pricing. * FlowRunner pricing varies with the volume of calls and messages.

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Frequently asked questions

Do you ever see members' card numbers?

No. Members update their card on your Commerce7 page, and the charge is retried there. The automation only sees that a card declined and that it was updated.

When does it need to be live?

Before your next club run. The build takes three weeks, so start about a month before the shipment.

Ready to scope this for your office?

Book a call to confirm the scope and the start date, or send a fit check and we will reply with next steps.

Book a call Take the fit check