Midnight Flow
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Wedding and event venues

Every inquiry answered in minutes, even at 9:47 p.m.

Every inquiry from your website, The Knot, and WeddingWire gets a personal reply within minutes, a date check, and a tour booking, and you approve date holds and discounts by text.

One-time build
From $4,500
Live in
3 weeks
Your time
About 3 hours
After launch
We keep it running
Runs on FlowRunner
$45/month*
Book a call See what you get

* FlowRunner pricing varies with the volume of calls and messages.

See it in action, step by step

What you get

  • Replies in minutes, any hour

    Every inquiry from your website, The Knot, and WeddingWire gets a personal reply in your voice.

  • Date check first

    The couple's date is checked against your calendar before the reply goes out.

  • Tours booked and reminded

    Your tour slots are offered, one is booked, and a reminder goes out the day before.

  • Follow-up that never slips

    A check-in after the tour and after the proposal, on the schedule you choose.

  • You approve the big things

    Date holds, discounts, and exceptions come to you by text, settled with one word.

  • A Monday summary

    Every inquiry, where it stands, and what needs you this week.

  • Kept running for you

    On the care plan, we monitor it, fix it, and make your changes. Your team does nothing.

  • Tested before launch

    We run it on your past inquiries and walk your team through it.

How it runs

One real example, start to finish.

  • Runs on its own
  • A person on your team decides

  1. Inquiry arrives

    A couple writes in at 9:47 p.m. about a Saturday in June.

  2. Date checked

    Within a minute, the date and capacity are checked against your calendar.

  3. Reply with tour times

    The couple gets a reply in your voice, with two tour times.

  4. Tour booked

    They pick Saturday at 11. It lands on your calendar, with a reminder.

  5. Hold request

    A person decidesA hold or discount request comes to you by text. One word settles it.

What changes for your team

Your events manager stops racing the inbox every morning and stops losing track of who toured when.

They start each day with tours already booked and a list of couples who need a conversation. You stop finding out on Friday that a couple asked for a date hold on Tuesday. The venue answers every couple the same way, fast, whether the inquiry arrives at noon or at midnight.

You stay in charge.

The routine runs on its own. At these moments it stops, asks a person, and waits for the answer.

  • A couple asks to hold a date.

    Text to the owner, who replies HOLD or CALL

  • A couple asks for a discount or a request outside your minimums.

    Text to the owner with the request and the couple's details

  • A couple asks a question your approved answers do not cover.

    Text or email to the events manager, who replies or calls

You set the rules, and can change them any time

  • The reply wording, signed with your venue's name, for each inquiry source.
  • Your tour slots and how far ahead couples can book.
  • When the follow-ups go out after a tour and after a proposal.
  • Your minimums, and what counts as a request that comes to you.
  • Who gets the approval texts, and who is next if they do not answer.

Your part is small.

3 hours

of your team's time

3 weeks

to live

We build, connect, and testMidnight Flow
Inbox accessOwner or events manager, 15 min Week 1, day 1
Accounts setup callOwner, 30 min Week 1, day 1
Booked and held datesEvents manager, 15 min Week 1, day 2
Tours and answersOwner or events manager, 1 hour Week 1, day 3
Test run reviewOwner, 1 hour Week 3, day 15

Project start

Monday, November 2

Going live

Monday, November 23

An estimate, if we start next Monday.

Want to start Monday, November 2?

Book a call
What can move the date
  • Inquiries arriving in several inboxes that each need connecting.
  • Your team's time to agree on reply wording and tour slots.
  • Review of the test run and go-live approval.

Works with what you already use

  • Your website form
  • The Knot
  • WeddingWire
  • Gmail
  • Outlook
  • Google Calendar
  • Perfect Venue
  • Tripleseat
  • Text messages

Product names and logos are trademarks of their owners. Midnight Flow is not affiliated with or endorsed by them.

The details

Included

  • A personal reply to every inquiry from your website, The Knot, and WeddingWire within minutes, at any hour, in your venue's voice.
  • A date check against your calendar before the reply goes out, with alternatives offered when the date is taken.
  • Tour booking from the slots you choose, with a reminder text the day before.
  • Follow-up after the tour and after the proposal, on the schedule you set.
  • Date holds, discounts, and requests outside your minimums sent to you by text for a one-word answer.
  • A Monday summary of every inquiry, where it stands, and what needs you this week.
  • A test run on your past inquiries before go-live, and a walkthrough for your team.

Not included

  • Contracts, deposits, and payments, which stay in your venue software.
  • Pricing decisions, which always come to you.
  • Marketing, ads, and listing management on The Knot or WeddingWire.
  • Your FlowRunner subscription and AI model usage, which are billed separately.
  • Ongoing changes after launch, which are covered by the care plan or priced per change.

After launch, we keep it running.

On our care plan

We monitor it, fix it, and make your changes, with a named contact. Your team does nothing.

$300 a month, unlimited changes, cancel any month

Or run it yourselves

We hand it over and train your team on what it does and what to do if something looks off.

Changes later: $75 an hour

It keeps running. Your automation lives in a FlowRunner account in your business's name, so it never depends on us, and we hand everything over to you or whoever you choose.

From $4,500

One-time build. Live in 3 weeks. We keep it running.

Our price covers the build: setup in your accounts, tuning on your own past data, and training your team. FlowRunner runs it from there. How we work

Extras that apply: your FlowRunner subscription, $45/month*, billed by FlowRunner, and your AI model usage, billed by your AI provider. Neither is included in our price. We set both accounts up for you. See FlowRunner pricing. * FlowRunner pricing varies with the volume of calls and messages.

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Frequently asked questions

What if a couple calls instead of writing?

Calls ring where they ring today. If you miss one, the call can be followed up by text the same way, as an add-on.

Can it handle corporate events and parties too?

Yes. Each inquiry type can have its own questions, tour options, and follow-up schedule.

What does it cost to run each month?

Our fee is one time. The FlowRunner subscription and AI model usage are monthly extras billed by FlowRunner and your AI provider, and we set both up with you.

Ready to scope this for your office?

Book a call to confirm the scope and the start date, or send a fit check and we will reply with next steps.

Book a call Take the fit check